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Terms of Service

Last updated: April 22, 2026

These Terms of Service ("Terms") govern your use of the website savagedesigns4u.com and the services offered by Savage Custom Design, Inc. ("Savage Designs," "we," "us," or "our"), located at 817 Industrial Dr, Suite F, Hollister, CA 95023. By placing an order or using our website, you agree to these Terms.


1. Services

Savage Designs provides custom DTF (Direct-to-Film) heat transfers, gang sheet printing, UV DTF stickers, custom apparel, laser engraving, custom hats (The Hat Bar), and related services. Orders are placed through our website or in person at our studio. Some services may be temporarily unavailable based on current capacity.

2. Accounts

To use certain features (such as the DTF Builder or gang sheet upload), you must create an account. You may register with an email address and password, or sign in using your Google account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must provide accurate information when registering. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Orders and Payment

All prices are listed in US dollars. Payment is due at the time of order. We accept major credit and debit cards, Google Pay, and Cash App Pay, all processed through Square, Inc. By submitting payment, you authorize us to charge the stated amount to your payment method.

Applicable sales tax will be calculated and added to your order total at checkout based on your shipping address or pickup location.

We reserve the right to cancel any order and issue a full refund at our discretion — for example, if a file is unprintable or if we are unable to fulfill the order.

4. Pickup and Delivery

Orders may be placed for local pickup at our studio (817 Industrial Dr, Suite F, Hollister, CA 95023) or for delivery to a provided shipping address. Pickup availability is selected at checkout. We are not responsible for delivery delays caused by shipping carriers once an order has been handed off.

5. File Requirements

You are responsible for submitting print-ready files. For best results:

  • Raster images should be at least 300 DPI at print size.
  • Accepted formats: PNG, JPG, PDF, SVG, AI, EPS.
  • Files must not exceed 150 MB per upload.
  • Vector files (SVG, AI, EPS) have no DPI requirement.

If you acknowledge a low-DPI warning and proceed with your order, we will print the file as submitted. We are not responsible for print quality issues resulting from low-resolution artwork.

6. Third-Party File Import

The DTF Builder allows you to import design files from third-party services including Google Drive, Dropbox, Canva, and Adobe Creative Cloud. Use of these integrations is optional and governed by each provider's own terms of service. By choosing to import a file from a third-party service, you represent that you have the right to use that file for the intended purpose.

7. Turnaround Time

Standard turnaround is communicated at the time of order or on our website. Turnaround times are estimates and not guaranteed. We are not liable for delays caused by high order volume, shipping carriers, or circumstances beyond our control.

8. Refund and Reprint Policy

Because our products are custom-made to your specifications, all sales are final. We do not accept returns or issue refunds for orders that have been produced as submitted.

However, if we make an error on our end (wrong size, wrong design, production defect), we will reprint or refund the affected items at no charge. Please contact us within 7 days of receiving your order with a description and photo of the issue.

We are not responsible for issues caused by customer-provided artwork, including but not limited to low resolution, incorrect colors, or design errors.

9. Intellectual Property

By uploading a design or image, you represent and warrant that you own or have the necessary rights to use that design, and that it does not infringe on any third-party intellectual property rights. We will not knowingly reproduce trademarked or copyrighted material without authorization.

Savage Designs retains no ownership rights over customer artwork. We will not use your designs for any purpose other than fulfilling your order.

10. Prohibited Content

You may not submit files containing illegal content, hate speech, obscene material, or content that infringes third-party intellectual property rights. We reserve the right to refuse any order at our discretion.

11. Wholesale Accounts

Wholesale pricing is available to approved businesses with a valid seller's permit. Wholesale status is granted at our discretion and may be revoked. Misrepresentation to obtain wholesale pricing is grounds for immediate account termination.

12. Limitation of Liability

To the fullest extent permitted by law, Savage Custom Design, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim related to an order shall not exceed the amount paid for that order.

13. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be error-free or uninterrupted.

14. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Benito County, California.

15. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms, please contact us:

  • Email: shannon@savagedesigns4u.com
  • Phone: (831) 801-2942
  • Address: 817 Industrial Dr, Suite F, Hollister, CA 95023

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Savage Custom Design, Inc. — Custom apparel, laser engraving, DTF transfers. CA-based, shipping nationwide.

Services

  • Custom Apparel
  • Screen Printing
  • Custom Embroidery
  • DTF Transfers
  • Laser Engraving
  • DTF Builder
  • DTF Pricing

More Services

  • Hats & Patches
  • School & Team
  • Uniforms & Workwear
  • Banners & Stickers
  • Awards & Gifts
  • Engraved Tumblers
  • Our Work
  • Contact Us

Areas We Serve

  • Hollister
  • Gilroy & Morgan Hill
  • Salinas & Watsonville
  • Monterey & Carmel
  • Santa Cruz
  • San Jose

Guides

  • DTF vs Screen Printing
  • DTF vs Sublimation
  • DTF Artwork Prep
  • DTF Care Guide
  • DTF in the Bay Area

Get In Touch

  • (831) 801-2942
  • shannon@savagedesigns4u.com
  • 817 Industrial Dr, Suite F
    Hollister, CA 95023
  • M–F, 9am – 5pm
  • Request a Quote
  • Leave us a Google review

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